Privacy Policy

Last updated: March 2026

1. Data Controller

Oliver Schoepe, trading as FRAMEONE MEDIA DESIGN
c/ Moscareta 7, 28011 Madrid, Spain
NIF: X6110622M
Email: oliver@frameone.es

This privacy policy applies to the website frameone.es and describes how personal data is collected, used, and stored in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish law.

2. Data We Collect

Contact Form

When you use the contact form, we collect your name, email address, and any message content you submit. This data is used solely to respond to your enquiry and is not shared with third parties.

Legal basis: Article 6(1)(b) GDPR — processing necessary to respond to a pre-contractual enquiry, or Article 6(1)(f) — legitimate interest in responding to business enquiries.

Analytics (Google Analytics)

With your consent, we use Google Analytics 4 (GA4) to collect anonymised data about how visitors use this website — including pages visited, time on site, and browser/device type. No personally identifiable information is collected through analytics. IP addresses are anonymised before processing.

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Legal basis: Article 6(1)(a) GDPR — your explicit consent via the cookie banner.

Analytics cookies are only set if you click "Accept" in the cookie banner. You can withdraw your consent at any time — see the Cookie Policy for instructions.

3. How Long We Retain Your Data

Contact form submissions are retained for up to 24 months from the date of receipt and then securely deleted, unless an ongoing business relationship requires longer retention.

Analytics data is retained according to Google's standard retention period (14 months by default in GA4).

4. Data Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. Data may be processed by:

  • Google Analytics — analytics processing (consent-based)
  • Email provider (all-inkl.com) — to receive and reply to contact form submissions

These service providers are bound by data processing agreements and applicable EU data protection law.

5. Your Rights

Under the GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your personal data
  • Restriction — request that we limit how your data is used
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdrawal of consent — withdraw any previously given consent at any time

To exercise any of these rights, contact us at oliver@frameone.es. We will respond within 30 days.

6. Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Spanish data protection authority:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6 — 28001 Madrid, Spain
www.aepd.es

7. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. The website is served over HTTPS (TLS encryption).

8. Changes to This Policy

This privacy policy may be updated from time to time. The current version is always available at frameone.es/privacy-policy/. Significant changes will be communicated where practicable.